Effective Date: May 8, 2026
Welcome to Fibre Smith ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fibresmith.com (the "Site"), and utilize our vehicle modification, customization, and Fibre Reinforced Plastic (FRP) manufacturing services.
Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products and services, or when you otherwise contact us.
The personal information that we collect depends on the context of your interactions with us and the Site, and may include:
Contact Data: Your name, mobile number, email address, and any specific vehicle details or modification requirements you provide via our "Inquire Now" forms.
Communication Data: Information you share when you interact with us via our website chat, WhatsApp, or direct phone calls.
Automatically Collected Data: Like many businesses, we automatically collect certain technical information when you visit, use, or navigate the Site. This may include your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our website.
2. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes, including to:
Respond to Inquiries & Provide Quotes: To assess your 4x4 customization needs, discuss FRP product requirements, and provide accurate estimates.
Facilitate Communication: To interact with you effectively through messaging platforms (such as WhatsApp) or email to update you on your vehicle's alteration status.
Fulfill Orders & Services: To manage your accessory purchases, schedule appointments at our facility, and provide customer support.
Improve Our Site: To analyze trends and site usage, allowing us to enhance the user experience, optimize our website functionality, and display relevant automotive accessories.
3. Will Your Information Be Shared with Anyone?
We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:
Service Providers: Trusted third-party vendors, web administrators, hosting providers, and communication platforms that assist us in operating our business and website.
Legal Obligations: When we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. These technologies help us keep our website secure, understand how our website performs, and analyze what works and where it needs improvement. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
5. Data Retention and Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed to be 100% secure.
6. Third-Party Websites
Our Site may contain links to third-party websites, online services, or mobile applications. We are not responsible for the safety of any information that you share with third-party providers who are not affiliated with our website. We encourage you to review the privacy policies of any third-party websites you visit.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy frequently to stay informed of how we protect your information.
8. Contact Us
If you have questions or comments about this policy, or if you would like to review, update, or delete the data we collect from you, please contact us at:
Fibre Smith
Website: www.fibresmith.com
Phone / WhatsApp: +91 9994057574
Location: Coimbatore, Tamil Nadu, India
Email: info@fibresmith.com
